Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit Coolturalia.com (the “Site”). This Privacy Policy has been developed in accordance with the Federal Data Protection Act (DPA) and applies regardless of the means or platform used to access our Site.

By registering on our Site, you acknowledge that you have read, understood, and agree to be bound by the terms set forth in this Privacy Policy.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, mouse movements, scrolling and clicks, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Please also refer to our Cookies Policy for information on how the Site uses them.
• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you create a user-profile on the Site, we collect information from you, i.e., your name, email address, gender, birth date, and phone number. We refer to this information, along with your IP address, as “Personal Information.”

Personal Information is stored for as long as you remain a registered user of the Site. You may choose to unregister from the Site at any time.

Users are responsible for taking appropriate measures to ensure the security of their systems and devices when accessing our Site. This includes keeping their login credentials private and using secure passwords.

How do we user your personal information?

We collect Personal Information when provided by you or when necessary for the proper functioning of our Site and the delivery of our content and services. Your Personal Information is processed and used only with your consent and for purposes related to our core services.

In particular, we use the Personal Information to:

Communicate with you (i.e., sending of e-mails/newsletters, communications on your user account);

and

When in line with the preferences you have shared with us, provide you, by e-mail or on your user account, with information relating to our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), for statistical purposes, and more generally to improve and optimise our Site (for example, by generating analytics about how our users browse and interact with the Site, and to assess the success of our marketing campaigns).

Sharing your personal information

We may share your Personal Information Google and Mailchimp, both in the United States, to help us use your Personal Information, as described above. As of today, both companies are certified under the EU-U.S. and Swiss-U.S. Data Privacy Frameworks.

We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

We use Mailchimp to manage and distribute our newsletters. Mailchimp is a platform that helps us design, send, and analyze our email communications effectively. By subscribing to our newsletter, your email address and preferences are stored and processed through Mailchimp. For more information on how Mailchimp handles data, please refer to their Privacy Policy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to requests from authorities or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

In accordance with the DPA, you have the following rights: 

• Right to be informed: you have the right to obtain information about the stored Personal Information and a copy including processing purposes, categories, recipients, retention period, and more.
• Right to inspect: you have the right to request confirmation if Personal Information is being processed.
• Right to deletion: you have the right to request the deletion of your Personal Information in various situations.
• Right to rectify: you have the right to demand the correction of inaccurate Personal Information.
• Right to data portability: you have the right to request your Personal Information in a structured, machine-readable format and transfer it to another data controller if legal requirements are met.
• Right to object: you have the right to object to Personal Information processing at any time.
• Right to revoke consent granted under data protection law: you have the right to revoke your consent to data processing at any time.

If you would like to exercise these rights, please contact us through the contact information below.

Additionally, please note that we may process your information in order to fulfil contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Therefore, we encourage you to check this Site frequently.

Website Hosting

Our Site is hosted by Pressable Inc, a web hosting provider known for its reliability and security.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your rights under the DPA, please contact us by e-mail hello@coolturalia.com or by mail using the details provided below:

Coolturalia Sàrl (Data controller)
C/o NAT Services SA
Rue de Jargonnant 2
1207 Geneva
SWITZERLAND

Version 06.12.2024